Tools and prompts
What your customers can actually do. This is the heart of your business.
Sidebar → What you sell → Modules & tools
What your customers can actually do. This is the heart of your business.
Modules and categories
A module is a family of tools. A category is one tool inside it.
| Module | What it does | Needs a prompt? |
|---|---|---|
| Text Generation | Blog posts, articles, product descriptions, emails | Yes |
| Chat | A ChatGPT-style assistant with saved conversations | No |
| Image Generation | Square, portrait or landscape images | Yes |
| Text to Speech | Turns writing into audio | No |
| Speech to Text | Turns an audio or video upload into text | No |
Video generation is coming in a later version.
Switch on a module, then switch on the individual tools inside it. A module that is off hides everything in it, however many of its tools are on — so it doubles as a quick way to take a whole family offline.
The master library
The platform maintains a library of tools with prompts already written and tested. You inherit all of it. Switch on what fits your business and ignore the rest.
Anything you change is yours alone. Editing a prompt, renaming a tool or changing its price affects your workspace and nobody else's. The master version stays exactly as it was for everyone else, and you can go back to it at any time.
Customising a tool
Click a category to open Customize. You can change:
Display name — what your customers see. "Blog Post" can become "Article Writer", or "Weekly Newsletter", or whatever fits your audience.
Description — the line beneath the name in your tool list.
Prompt template — the instruction sent to the AI. See below.
Instructions — background context given to the model about how to behave. "You write for a UK audience and never use American spelling" belongs here.
Provider and model — which AI answers this tool. Leave blank to use the platform's recommendation. See AI providers.
Credits per use — what this costs your customer. Leave blank to use the default.
Featured — pins the tool to the top of your customers' tool list.
There are two buttons worth knowing:
- Copy our prompt — loads the master prompt into the editor so you can adjust it rather than write from scratch.
- Reset prompt — throws your version away and goes back to ours.
Writing a prompt
A prompt template is normal writing with placeholders in double braces. Each placeholder becomes a field your customer fills in.
Write a {{ tone }} blog post about {{ topic }}.
Aim for around {{ length }} words and include a short conclusion.
Your customer sees three boxes — Tone, Topic, Length — and whatever they type is dropped in.
Rules that matter:
- A placeholder your template does not use is never shown to the customer.
- A placeholder with no value comes through empty rather than printing the braces.
- Placeholder names use letters, numbers and underscores. No spaces.
What makes a prompt good:
- Say what the output should be, not just what it should be about
- Say how long, in words or sections
- Say what to avoid — "no preamble, start with the first sentence of the article" is worth more than three sentences of encouragement
- Test it yourself as a customer before switching it on
Building your own tool
What you sell → Modules & tools → Build a custom tool.
This is a guided form for a tool that does not exist in the master library. Set:
- Which module it belongs to
- Name, description and icon
- Instructions — how the AI should behave
- The prompt template, with your placeholders
- Input fields — for each placeholder, its label, type (single line, long text, or a dropdown with fixed options), whether it is required, and a placeholder hint
- Provider, model and credit cost
The editor lists the placeholders your template uses and lets you insert them, so the fields and the template stay in step.
Your tools sit alongside the master ones in your customers' tool list. Nobody can tell which is which, and that is the point.
Setting what a tool costs
Credits per use, set per tool, defaulting to 1.
Price by what it costs you. A quick text generation and a high-resolution image are very different bills at your provider, and charging the same for both loses money on one of them.
A workable starting scale:
| Tool | Credits |
|---|---|
| Short text | 1 |
| Long article | 3–5 |
| Chat message | 1 |
| Image | 5–10 |
| Text to speech | 2–5 |
| Transcription | 3–5 |
Then look at Your customers → Content activity after a few weeks and adjust against what people actually run.
When a tool will not switch on
If you switch on a tool whose provider you have no key for, you are told which key is missing.
This is deliberate. The alternative is a tool that appears to work, takes your customer's credits, and fails — which costs you a support ticket and their trust.
Add the key in Setup → AI providers, then try again.
Next: AI providers
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