Your customers

Sidebar → Your customers

Who signed up, what they are making, and what they have paid.

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The customer list

Your customers → Customers.

Everyone who has registered on your storefront. For each: their plan, their credit balance, when they joined, and whether they are active.

Open a customer to see and do more.

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What you can do for a customer

Grant credits. Add credits to their balance directly. These go into the top-up bucket, so they never expire and are not touched by a monthly reset.

Use it to make something right, to say thank you, or to top somebody up who ran out mid-project. Every grant is recorded.

Assign a plan. Put a customer on any plan without payment. This is how you deliver a private plan, run a manual trial, or set up a customer who paid you outside the platform.

Block. Suspends access without deleting anything. They cannot sign in; their history is untouched. Unblock and everything is exactly as they left it.

Use it for abuse, a chargeback, or a payment dispute you are working through.

Delete. Removes the customer and everything they made. This cannot be undone.

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Content activity

Your customers → Content activity.

Every workflow run in your workspace: who ran it, which workflow, what it cost, and whether it worked.

This is your most useful screen after the first month. It tells you:

• Which workflows people actually use. Switch off what nobody touches, so the ones that matter are easier to find.
• What your busiest workflows cost you. Compare against the credits you charge for them and adjust.
• What is failing. A workflow failing repeatedly is a missing key, a retired model, or a provider problem — all fixable, none obvious without this list.

Note that failed runs cost your customer nothing. Credits are always refunded automatically when a generation fails.

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Payments

Your customers → Payments.

Every payment taken, with its status, and the Refund action. See Payments.

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Generated files

Images, videos and voiceovers are deleted 48 hours after they are made, together with any photo the customer uploaded for the run. The run stays in the customer's list forever — what they asked for, what it cost, and any text it produced. Only the file goes, and the page says it was deleted rather than showing a broken link.

Customers are told the exact deletion time on the result page, before they run a workflow, and in their list of runs. Files from the earlier tools keep their original 90 day rule.

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Who can sign up

Setup → Workspace controls the front door:

Registration open — turn it off to close signups entirely. The storefront stays up, but nobody new can register. Useful for a private launch or a waiting list.

Vouchers enabled — turn off voucher redemption if you only sell by card.

Signup credits — free credits given to every new customer on registration. A small number here is the cheapest possible trial: they experience the tools working before they decide anything.

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Accepting your terms

Your signup form has a checkbox: I agree to the Terms of Service and Privacy Policy. Nobody can open an account without ticking it. Both names link to your own terms and privacy pages, so publish those pages under Your website → Pages & content and keep them up to date.

The date and time each customer accepted is recorded, and shown on their page under Customers → (a customer) → Account → Accepted terms. Customers who signed up before the checkbox existed show Not recorded.

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Spam protection

Setup → Workspace → Spam protection.

Your signup form carries a check by default, so a script cannot make accounts in bulk. Three options:

hCaptcha	On by default. Nothing to set up, and it costs you nothing — it runs on the platform's account
Google reCAPTCHA	Familiar to most people. Needs a free key pair of your own
No check	Anyone can submit the form

To use Google, create a free reCAPTCHA v2 “I'm not a robot” key pair at google.com/recaptcha/admin, listing your workspace address as a domain, then paste both keys in. Google ties a key to a domain, which is why you need your own — ours cannot cover yours. You cannot switch until both keys are saved, because half a pair is a form nobody can get past.

Turning it off is reasonable if signups are closed or invite only. Left open with no check, expect junk accounts — and if you give away signup credits, expect those to be spent.

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Email confirmation

You decide whether new customers must confirm their email, in Emails.

Switching off the confirmation email means no confirmation link is sent at all — people can use their account immediately. That is a real trade: fewer people abandon at signup, and you collect some addresses that do not exist.

Leave it on if email matters to your business. Switch it off if speed does.

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Next: Emails